Trust, but Verify
Verify delegated tasks
The Trust, but Verify framework emphasizes the importance of verifying delegated tasks to ensure they are being completed correctly. It highlights the need for entrepreneurs to trust their employees, but also to verify the work being done.
- Trust employees to complete tasks
- Verify the work being done
- Establish clear expectations and consequences
- Establish clear expectationsClearly communicate the tasks and expectations to the employeePro tipUse specific examples and metricsWarningAvoid being too vague or unclear
- Verify the workRegularly check the work being done to ensure it meets expectationsPro tipUse metrics and data to evaluate performanceWarningAvoid being too lenient or too strict
CD Baby's verification failure
The author, Derek Sivers, failed to verify the work of an employee, which led to mistakes and damage to the company's reputation
OutcomeThe company's reputation was damaged, and the author had to take corrective action
Not verifying delegated tasks
Failing to verify delegated tasks can lead to mistakes and damage to the company's reputation
The author, Derek Sivers, learned the importance of verifying delegated tasks when he hired an employee to handle digital deliveries. Despite trusting the employee, the author failed to verify the work, which led to mistakes and damage to the company's reputation.
Source · BOOK
Anything You Want: 40 Lessons for a New Kind of Entrepreneur