Eric Yuan

Zoom "deliver happiness" + product simplicity ops

Eric Yuan is founder and CEO of Zoom Video Communications, which he started in 2011 after leaving Cisco, where he had been a VP of Engineering on the Webex team. He took Zoom public in 2019 and oversaw its explosive growth during the pandemic-era shift to remote work. He is known for obsessive attention to product ease-of-use and for embedding customer happiness as a core operating principle rather than a marketing slogan.