Travis Kalanick

Uber early-ops playbook (controversial but instructive)

Co-founder and former CEO of Uber, where he led the company from a scrappy start-up to a multi-billion-dollar transport network across hundreds of cities. His operator playbook—prioritising growth and market capture over compliance—became a case study in both hyper-scaling and governance failure, culminating in his resignation in 2017. He subsequently founded CloudKitchens, a ghost-kitchen real-estate venture.