Defuse defensive reactions to critical feedback by waiting one full day before responding
Ben Elton on Blackadder, Mr Bean & Writing TV Classics — The Romesh Ranganathan Show · The Romesh Ranganathan Show
Use FBI hostage techniques to transform adversaries into allies through empathy
Never Split The Difference · Chris Voss
The situation is your adversary, the person across the table is your partner
Chris Voss Teaches the Art of Negotiation · Chris Voss
Stop fighting thoughts and feelings—live by your values instead
The Happiness Trap · Russ Harris
Write out your worst fears to defuse them and reveal the path forward
Ryan Holiday — How to Use Stoicism to Choose Alive Time Over Dead Time · Ryan Holiday
Empathy in high-stakes situations
Nonviolent Communication: A Language of Life - PDFDrive.com · Marshall B. Rosenberg
Four obstacles block change (Fusion, Excessive expectations, Avoidance, Remoteness from values) and four antidotes overcome them (Defusion, Acceptance, Realistic goals, Embracing values)
The Happiness Trap: How to Stop Struggling and Start Living · Russ Harris
See your thoughts as just words and pictures passing through your mind rather than literal truths you must obey — unhook from them and they lose their power
The Happiness Trap: How to Stop Struggling and Start Living · Russ Harris
Six interconnected processes — defusion, expansion, connection, observing self, values, and committed action — that together create psychological flexibility
The Happiness Trap: How to Stop Struggling and Start Living · Russ Harris
Record your fears, hate, and trauma aloud to transmute them into usable fuel
Never Finished · David Goggins
When something breaks, be the first and loudest voice telling the story
Rework · Jason Fried & David Heinemeier Hansson
A comprehensive preparation document that synthesizes all tactics into a battle plan for any negotiation.
Never Split the Difference · Chris Voss
List every terrible thing your counterpart could say about you and say it first to defuse negative dynamics before they take root.
Never Split the Difference · Chris Voss
Repeat the last one to three critical words to build rapport and extract information without asking a single question.
Never Split the Difference · Chris Voss