Mediate conflicts with recorded role-plays

Nonviolent Communication: A Language of Life - PDFDrive.com · Marshall B. Rosenberg

Understanding perspectives and needs

Nonviolent Communication: A Language of Life - PDFDrive.com · Marshall B. Rosenberg

Play many roles

Robert Greene 2 Books Collection Set (The Laws of Human · Robert Greene

Create explosive growth by designing products at the intersection of existing tribes

The Tribes Casebook A companion to TRIBES - Seth Godin · Seth Godin & Triiibes Community

Build to think, don't think to build

Change by Design · Tim Brown

See through people's masks by mastering the nonverbal language they cannot control

The Laws of Human Nature · Robert Greene

Ensure you are ready to give feedback that transforms rather than shames

Daring Greatly: How the Courage to Be Vulnerable Transforms the Way We Live, Love, Parent, and Lead · Brene Brown

List every terrible thing your counterpart could say about you and say it first to defuse negative dynamics before they take root.

Never Split the Difference · Chris Voss