About this source
A practical guide to achieving business and personal freedom by adopting a systems mindset. Sam Carpenter shares how he transformed his chaotic, 80-hour-per-week telephone answering service into a smoothly running operation requiring less than one hour per month of his time, by viewing his world as a collection of individual mechanical systems that can be isolated, optimized, and documented one at a time.
Frameworks extracted
12 totalENTweeks
Dysfunction Is Gold Extraction
Every inefficiency in your operation is untapped profit waiting to be extracted
COMweeks
Hyper-Communication Protocol
The quantity of communication directly determines its quality -- communicate more, not less
STRmonths
Consistency Over Brilliance
One bad experience destroys more trust than ten good ones can build
LEADmonths
System-Attracting People Management
Build extraordinary systems that attract great people -- not the other way around
PRODweeks
Biological and Mechanical Prime Time
Match your most important work to your peak energy hours and protect those hours fiercely
MINDongoing
Quiet Courage Discipline
Buck up and do the unglamorous work that must be done, whether you feel like it or not
MINDongoing
Errors of Omission Awareness
Your biggest mistakes are not what you did wrong but what you failed to do at all
PRODdays
Point-of-Sale Action Processing
Do it NOW, delegate it, automate it, or discard it -- never let tasks linger
PRODdays
The Good Enough Principle
98% accuracy IS perfection -- the final 2% costs more than it is worth
PRODweeks
Working Procedure Engineering
Convert every recurring process into a documented, optimized, step-by-step machine
STRweeks
The Three Primary Documents
Anchor your operation with a Strategic Objective, Operating Principles, and Procedures
MINDdays
The Systems Mindset Shift
See your world as a collection of separate, fixable systems -- not one chaotic mass