organizational learning

Improvement is eternal and infinite; build a system where every person, every day, surfaces problems and makes things a little better

Tear down the wall between those who act and those who know to create an organization that acts smarter and learns constantly

Pump systemic understanding throughout the organization so everyone sees the whole board, not just their own square

Strategy is an endless pursuit of winning, not a destination you reach once

Cascade stretch goals from executives to every team member with daily tracking

Learn TPS by doing, not by studying, through guided hands-on workshops

Five interlinked practices that transform organizations into learning systems

Create environments where people report mistakes freely and rethinking becomes routine

Evolve processes so complex and tacit that competitors cannot replicate them in time