The Feedback Wheel
A structured approach to giving feedback
The Feedback Wheel is a structured approach to giving feedback that helps individuals communicate effectively and avoid criticism. This framework is based on the idea that feedback should be specific, objective, and focused on behavior rather than personality.
- Feedback should be specific and objective
- Focus on behavior rather than personality
- Use 'I' statements to express feelings and thoughts
- Describe the BehaviorDescribe the specific behavior that you want to address, focusing on the action rather than the person. Use objective language and avoid making assumptions or judgments.Pro tipUse specific examples to illustrate the behavior and make it more concrete.WarningBe aware of your tone and body language, as these can convey criticism or judgment.
- Express Your FeelingsExpress your feelings and thoughts about the behavior, using 'I' statements to take ownership of your emotions. Avoid blaming or attacking the other person.Pro tipUse nonverbal cues such as body language and tone of voice to convey empathy and understanding.WarningBe mindful of your emotions and avoid becoming defensive or aggressive.
- Specify the RequestSpecify what you would like the other person to do differently in the future, focusing on the behavior rather than the person. Use positive language and emphasize what you want to see rather than what you don't want to see.Pro tipUse specific examples to illustrate the desired behavior and make it more concrete.WarningBe aware of your tone and body language, as these can convey criticism or judgment.
A couple used The Feedback Wheel to address a issue in their relationship, focusing on specific behaviors and using 'I' statements to express their feelings and thoughts. They were able to communicate effectively and avoid criticism, and were able to find a resolution to the issue.
Terry Real developed The Feedback Wheel as a way to help his clients communicate more effectively and avoid criticism. He has seen firsthand the positive impact that this framework can have on relationships and overall well-being.