MARKETINGWeeks to result

+1 Marketing

Adding value to existing products

Problem it solves

weak market positioning

Best for

Companies looking to add value to existing products and increase customer loyalty

Not ideal for

Companies with limited resources or a lack of existing customer base

Overview

Why this framework exists

The +1 Marketing approach involves adding value to existing products by identifying and promoting previously unused or underutilized features. This approach is particularly useful in high-tech markets where customers are looking for ways to get more value out of their existing products.

Core principles

3 total
  1. Existing products have hidden value that can be unlocked through marketing
  2. Customers are looking for ways to get more value out of their existing products
  3. Adding value to existing products can increase customer loyalty and retention

Steps

2 steps
  1. Identify previously unused or underutilized features
    Use customer feedback and market research to identify features that are not being fully utilized by customers.
    Pro tipUse data analytics to identify patterns and trends in customer behavior
    WarningAvoid making assumptions about customer needs without validating them through feedback
  2. Develop a marketing campaign to promote the +1 feature
    Use targeted marketing campaigns to promote the +1 feature and educate customers on its value.
    Pro tipUse social media and content marketing to reach customers and promote the feature
    WarningAvoid overpromising and underdelivering on the value of the feature

Checklist

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Examples

1 cases
Example 1: Successful +1 marketing campaign

A company uses the +1 Marketing approach to identify and promote a previously unused feature in one of its software products. Through targeted marketing campaigns, the company is able to educate customers on the value of the feature and increase customer loyalty and retention.

OutcomeThe company achieves significant revenue growth and establishes itself as a leader in the market.

Common mistakes

1 traps
Failing to validate customer needs
Failing to validate customer needs and assumptions about the value of the +1 feature can result in a failed marketing campaign and a lack of customer adoption.

Origin story

How this framework came to be

The +1 Marketing approach was developed as a response to the traditional marketing approach of focusing on new product development. In high-tech markets, this traditional approach can result in a lack of focus on existing customers and a failure to maximize the value of existing products.

Source

Traced to primary
Source · BOOK
Inside the Tornado: Marketing Strategies From Silicon Valley's Cutting Edge
Geoffrey A. Moore · 1995
Open source →

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