Hold Leaders Accountable
Accountability
Holding leaders accountable is critical to achieving goals and improving productivity. This framework helps leaders to understand the importance of accountability and to design strategies that hold leaders accountable for results.
- Set clear expectations and goals
- Provide regular feedback and coaching
- Hold leaders accountable for results
- Set Clear Expectations and GoalsSet clear expectations and goals for leaders, including key performance indicators and metrics.Pro tipUse data and feedback to inform goal-settingWarningAvoid setting unrealistic or vague goals
- Provide Regular Feedback and CoachingProvide regular feedback and coaching to leaders, including progress updates and areas for improvement.Pro tipUse a variety of feedback mechanisms, including surveys and focus groupsWarningAvoid providing feedback that is too infrequent or too vague
Marriott International
Marriott International held leaders accountable by setting clear expectations and goals, providing regular feedback and coaching, and holding leaders accountable for results.
OutcomeMarriott International achieved significant results, including improved guest satisfaction scores and increased revenue and profit.
Failing to Set Clear Expectations and Goals
Failing to set clear expectations and goals can lead to confusion and lack of direction among leaders, resulting in poor performance and lack of accountability.
The Hold Leaders Accountable framework was developed by Sean Covey and the team at FranklinCovey. The framework is based on years of research and experience working with organizations to improve productivity and achieve goals.
Source · BOOK
Covey, Sean - The 4 Disciplines of Execution