NVC Process
Connect with compassion
The NVC Process is a framework for communication that focuses on observing, feeling, needing, and requesting. It helps individuals connect with each other and themselves, fostering deep listening, respect, and empathy. The process involves expressing oneself honestly and receiving others' messages empathically, leading to a mutual desire to give from the heart.
- Observe without judgment
- Express feelings and needs honestly
- Receive others' messages with empathy
- Focus on the present moment
- Seek mutual understanding and connection
- ObserveObserve the situation, the other person, and yourself without judgment. Focus on the concrete actions that affect your well-being.Pro tipPractice mindfulness to improve your observation skillsWarningAvoid making assumptions or jumping to conclusions
- FeelIdentify and express your feelings in relation to what you observe. Recognize the emotions that arise from your needs and values.Pro tipUse 'I' statements to express your feelings and avoid blaming othersWarningDon't confuse feelings with thoughts or judgments
- NeedDiscover the needs, values, and desires that create your feelings. Understand what you need to enrich your life and the lives of others.Pro tipReflect on your values and priorities to clarify your needsWarningAvoid confusing needs with strategies or demands
- RequestMake a concrete request to enrich your life and the lives of others. Focus on what you want, rather than what you don't want.Pro tipUse positive language and specify what you want to happenWarningAvoid making demands or threats
A couple uses the NVC Process to resolve a conflict. They observe their actions, express their feelings and needs, and make a request to enrich their relationship.
A manager uses the NVC Process to improve a relationship with an employee. The manager observes the employee's behavior, expresses appreciation, and makes a request to enhance their working relationship.
The NVC Process was developed by Marshall B. Rosenberg, who sought to create a language of compassion and understanding. He drew from his experiences in mediation, counseling, and teaching, and refined the process over time through practice and feedback.