One Minute Praising
Catch them doing something right
One Minute Praising is a technique used to motivate and encourage employees by catching them doing something right and providing immediate feedback. This approach helps to build trust and improve performance. The key is to focus on the behavior that is desired and provide specific, sincere praise.
- Focus on the behavior that is desired, not the person
- Provide specific, sincere praise
- Catch employees doing something right and provide immediate feedback
- Set Clear GoalsSet specific, measurable goals with employees and provide regular feedback on their progress.Pro tipMake sure goals are aligned with the organization's overall objectivesWarningAvoid setting unrealistic goals that may lead to discouragement
- Observe and Provide FeedbackRegularly observe employees and provide feedback on their performance, focusing on specific behaviors that are desired.Pro tipUse a feedback sandwich approach, where feedback is sandwiched between praise and constructive criticismWarningAvoid providing feedback that is too general or vague
- Praise Desired BehaviorProvide immediate praise when an employee exhibits desired behavior, such as meeting a goal or demonstrating a new skill.Pro tipBe specific and sincere in your praise, and provide it in a timely mannerWarningAvoid providing insincere or excessive praise, which can be perceived as manipulative
A young manager is learning about One Minute Praising and decides to try it out with his team. He sets clear goals and provides regular feedback, praising employees when they exhibit desired behavior. As a result, motivation and performance improve.
The concept of One Minute Praising was developed by Ken Blanchard, who recognized the importance of providing regular feedback to employees. He believed that by catching employees doing something right and providing immediate praise, managers could improve motivation and performance.