The Gap Map
Understand the gap between self-perception and others' stories
The Gap Map is a framework that highlights the key elements that factor into the way we mean to be seen versus the way we are actually seen. It helps individuals understand the gap between their self-perception and others' stories about them, and provides a systematic and predictable approach to identifying blind spots.
- Our thoughts and feelings influence our intentions and behavior
- Our behavior has an impact on others, which shapes their perceptions of us
- Others' perceptions of us can be influenced by their own biases and assumptions
- Identify Your Thoughts and FeelingsRecognize your internal thoughts and feelings, and how they may be influencing your intentions and behavior. Be honest with yourself, and try to understand the underlying reasons for your actions.Pro tipTake time for self-reflection, and consider seeking feedback from others to gain a more objective perspective.WarningBe aware of your own biases and assumptions, and try to separate them from your actual thoughts and feelings.
- Examine Your IntentionsConsider your intentions, and how they may be aligned or misaligned with your thoughts and feelings. Ask yourself what you want to achieve, and how your actions may be impacting others.Pro tipBe clear about your goals and values, and try to understand how they may be influencing your behavior.WarningBe aware of potential inconsistencies between your intentions and actions, and try to address them.
- Analyze Your BehaviorLook at your behavior, and how it may be impacting others. Consider your body language, tone of voice, and facial expressions, and how they may be influencing others' perceptions of you.Pro tipBe mindful of your nonverbal cues, and try to ensure that they are consistent with your intentions.WarningBe aware of potential blind spots, and try to seek feedback from others to gain a more objective perspective.
- Seek Feedback and ReflectionSeek feedback from others, and take time for self-reflection. Ask for constructive feedback, and be open to learning and growth.Pro tipBe receptive to feedback, and try to use it as an opportunity for growth and development.WarningBe aware of potential defensiveness, and try to separate your ego from the feedback.
Annabelle, a superstar employee, receives feedback that she is difficult to work with and doesn't treat her team members with respect. Despite her best efforts to change, she continues to receive similar feedback. Using the Gap Map, Annabelle is able to identify the gap between her self-perception and others' stories about her, and begins to understand the underlying reasons for the feedback.
The Gap Map was developed based on the idea that there is always a gap between the self we think we present and the way others see us. This gap can lead to misunderstandings and miscommunications, and can hinder personal and professional growth.