The Problem Solve to Create Possibilities Framework
Create Possibilities, Dig for Underlying Interests
This framework helps individuals create possibilities and dig for underlying interests to address issues and problems. It provides a structured approach to problem-solving and feedback conversations.
- Create possibilities and options
- Dig for underlying interests and needs
- Generate solutions and alternatives
- Create PossibilitiesCreate possibilities and options to address the issue or problem.Pro tipUse brainstorming and mind mapping techniques to generate ideas.WarningAvoid limiting yourself to only one or two options.
- Dig for Underlying InterestsDig for underlying interests and needs to understand the root cause of the issue or problem.Pro tipUse open-ended questions to gather more information.WarningAvoid making assumptions or jumping to conclusions.
- Generate SolutionsGenerate solutions and alternatives to address the issue or problem.Pro tipUse collaborative language and involve the other person in the solution-finding process.WarningAvoid imposing your own solution or being too prescriptive.
John used the Problem Solve to Create Possibilities Framework to create possibilities and options to improve communication in his team, dig for underlying interests and needs, and generate solutions to address the issue.
Sarah used the framework to create possibilities and options to improve feedback mechanisms in her organization, dig for underlying interests and needs, and generate solutions to address the issue.
The authors developed this framework based on their research and experience in communication and feedback. They recognized the importance of creating a safe and constructive environment for feedback conversations.