Book·2014

Thanks for the Feedback: The Science and Art of Receiving Feedback Well

by Douglas Stone

Format
Book
Year
2014
Author
Douglas Stone
Frameworks extracted
85

About this source

A book about the challenges of receiving feedback and how to use it for growth and improvement.

Frameworks extracted

85 total
COMweeks
The Problem Solve to Create Possibilities Framework
Create Possibilities, Dig for Underlying Interests
COMweeks
The Be Your Own Process Referee Framework
Diagnose, Describe, Propose
COMweeks
The Assert What's Left Out Framework
Shift from 'I'm Right' to 'Here's What's Left Out'
COMweeks
The Feedback Containment Chart Framework
Contain the story
MINDmonths
The Growth Identity Framework
Cultivating a growth mindset
MINDdays
The Spotlight Effect Framework
Overestimating others' attention
COMmonths
The Ladder of Inference Framework
Understand assumptions
COMweeks
The Feedback Arrow Framework
Understand feedback
COMweeks
The Feedback Appreciation Framework
Appreciate feedback
COMweeks
The Individual Differences Framework
Understand and adapt to differences
COMmonths
The Long-Term Consequences Framework
Consider the future
COMweeks
The Multitrack Feedback Framework
Provide feedback through multiple channels
LEADmonths
The Culture of Learners Framework
Promote a culture of learning and growth
COMweeks
The Coaching Relationship Framework
Coaching is a relationship, not a meeting
COMweeks
The Shared Problem Framework
Collaborative problem-solving
COMweeks
The Containment Chart Framework
Contain the feedback to learn and grow
COMweeks
The Two Lists Framework
Separate what's wrong from what's right
LEADmonths
The Reverse Mentorship Framework
Learn from others
COMweeks
The Effectiveness Framework
Focus on effectiveness
COMdays
Coaching Your Coach Framework
Collaborate with your coach for effective feedback
MINDmonths
The Two Decision Makers Framework
Understand the conflict between Sunday Night and Monday Morning
MINDmonths
The J Curve Framework
Understand the trajectory of change
MINDweeks
The Some-and-Sometimes Framework
Reframe all-or-nothing thinking
SELFweeks
Try It On Framework
Experiment with new ideas
COMdays
Name One Thing Framework
Simplify feedback
COMdays
Close with Commitment Framework
Ensure clarity and follow-through
MINDweeks
Problem Solve to Create Possibilities Framework
Generate options and find solutions
COMweeks
Be Your Own Process Referee Framework
Manage conversations effectively
COMweeks
Prepare to Listen Framework
Listen with purpose
COMmonths
The Arc of the Conversation Framework
Navigate conversations effectively
COMmonths
Duty to Mitigate
Reducing the impact on others
COMmonths
Boundary Setting
Establishing healthy limits
INFmonths
Mutual Accountability Framework
Foster healthy relationships through mutual responsibility
COMweeks
Legitimate Consequences Framework
Distinguish warnings from threats
MINDweeks
Second Score Framework
Give yourself a second score
COMmonths
Unpack Judgment from Evaluation Framework
Break down evaluation into its constituent parts
COMweeks
Sorting Toward Coaching Framework
Hear coaching as coaching
SELFmonths
Growth Identity Framework
Cultivate growth
MINDmonths
The Growth Mindset Framework
Learn and grow
MINDdays
Ask for Support Framework
Seek help when needed
MINDweeks
Accept That You Can't Control How Others See You Framework
Let go of the need for control
MINDweeks
Change Your Vantage Point Framework
Gain new perspectives
MINDweeks
Right-Sizing Consequences Framework
Realistic expectations
COMweeks
Contain the Story Framework
Keep feedback in perspective
COMweeks
Separate the Strands Framework
Distinguish emotions, story, and feedback
MINDdays
Inoculation Framework
Prepare for bad news
MINDweeks
The Five Ways to Dismantle Distortions Framework
Strategies for balanced thinking
MINDweeks
The Forever Bias Framework
Catastrophic thinking
MINDweeks
The Google Bias Framework
Distorted thinking
MINDmonths
The Thoughts + Feelings = Story Framework
Understanding the interplay between thoughts and feelings
MINDmonths
The Sustain/Recovery Framework
Understanding emotional responses to feedback
MINDmonths
The Valence Hypothesis Framework
Brain wiring and emotion
MINDweeks
The Baseline, Swing, and Sustain Framework
Understanding emotional reactions to feedback
SELFmonths
Identity Triggers Framework
Understand your identity triggers
COMweeks
Systems Thinking Framework
Understand the system
SELFdays
Blame Shifter Profile
Shifting responsibility
SELFdays
Blame Absorber Profile
Taking too much responsibility
COMweeks
Systems Lens Framework
Understand feedback in context
COMweeks
The Three Steps Back Framework
Step back to see the system
INFmonths
Relationship Systems Framework
Understand the system
COMweeks
Signposting Framework
Separate topics
COMweeks
Switchtracking Framework
Avoiding Conversational Dead Ends
COMdays
Don't Switchtrack Framework
Stay focused on the issue at hand
INFweeks
Relationship Triggers Framework
Understand the impact of relationships on feedback
SELFmonths
Focus on Change from the Inside Out Framework
Address underlying feelings and attitudes
MINDdays
Record Yourself Framework
Gain insight through self-recording
COMweeks
Honest Mirrors and Supportive Mirrors Framework
Clarify feedback needs
COMweeks
Honest Mirrors Framework
Seeking honest feedback
COMweeks
Amplifier Framework
Understanding the amplifiers of feedback
MINDweeks
Emotional Math Framework
Understanding emotions
MINDmonths
The Emotional Math Framework
Emotions play a huge role in the gap between how others see us and how we assume we are seen
COMweeks
The Leaky Tone Framework
Tone of voice reveals more than we think
COMweeks
The Leaky Face Framework
Facial expressions reveal more than we think
COMmonths
The Gap Map
Understand the gap between self-perception and others' stories
COMmonths
Difference Spotting Framework
Identify and understand differences in perspective
COMweeks
Data and Interpretation Framework
Understand the data behind feedback
COMweeks
Understanding is Job One Framework
Understand before judging
COMweeks
The Wrong Spotting Framework
Understanding and Overcoming Defensiveness
COMweeks
The Three Types of Feedback Framework
Evaluation, Coaching, Appreciation
COMdays
Separate Appreciation, Coaching, and Evaluation Framework
Understand the purpose of feedback
SELFmonths
Cultivate a Growth Identity Framework
See yourself as ever evolving
COMweeks
Dismantle Distortions Framework
Keep feedback in perspective
COMweeks
The Three Triggers Framework
Understand triggers
COMweeks
The Three Feedback Triggers
Understanding triggers
COMmonths
The Feedback Framework
Learn from feedback