WIG Session Commitment Framework
Make high-impact commitments
The WIG Session Commitment Framework is a structured approach to making commitments that drive results. It involves making specific, aligned, and timely commitments that move the scoreboard. The framework consists of three steps: demonstrate respect, reinforce accountability, and encourage performance.
- Make commitments that are specific, aligned, and timely
- Hold team members unconditionally accountable for their commitments
- Execute in spite of the whirlwind
- Demonstrate RespectShow respect for the team member and the whirlwind, acknowledging the challenges and demands of the workPro tipStart by acknowledging the team member's efforts and contributionsWarningAvoid being too casual or dismissive, as this can undermine the commitment
- Reinforce AccountabilityEmphasize the importance of keeping commitments and the consequences of not doing soPro tipUse language that reinforces the team's goals and valuesWarningAvoid being too harsh or punitive, as this can create resistance
- Encourage PerformanceEncourage the team member to take ownership of their commitment and to find ways to fulfill itPro tipOffer support and resources to help the team member succeedWarningAvoid being too prescriptive or controlling, as this can undermine the team member's autonomy
Susan's WIG Session
Susan, a team leader, uses the WIG Session Commitment Framework to make high-impact commitments with her team
OutcomeThe team makes significant progress towards their goals, and the framework becomes a key part of their execution strategy
Jim's WIG Session
Jim, a store manager, uses the WIG Session Commitment Framework to turn around his struggling store
OutcomeThe store sees significant improvements in execution and accountability, and the framework becomes a key part of their success
Making Vague Commitments
Vague commitments are hard to keep and can lead to a lack of accountability
Letting the Whirlwind Overwhelm Commitments
The whirlwind can be a major obstacle to keeping commitments, but it's essential to find ways to execute despite it
Not Holding Team Members Accountable
Failing to hold team members accountable for their commitments can undermine the entire framework
The framework was developed by Sean Covey, based on his experience working with teams and organizations. He found that making high-impact commitments was critical to driving results and achieving goals.
Source · BOOK
Covey, Sean - The 4 Disciplines of Execution