50 results for customer success
Showing 1–50
STRIdeal Customer Profile
Read →

Define the exact customer you can best serve so you stop wasting time on the rest

The New Strategic Selling · Robert B. Miller, Stephen E. Heiman, and Tad Tuleja

COMTailoring for Resonance
Read →

Adapt the teaching message to each stakeholder's specific goals, role, and economic context

The Challenger Sale: Taking Control of the Customer Conversation · Matthew Dixon and Brent Adamson

ENTBet Against the Founders on Adjacent Markets
Read →

Founders' conviction is a moat against their own blind spots — the adjacent market they dismiss is often the alpha

Uber CEO: I Have To Be Honest, AI Will Replace 9.4 Million Jobs At Uber! · Dara Khosrowshahi

STRThe Business Model Canvas
Read →

Describe, design, and reinvent any business model through nine interconnected building blocks

Business Model Generation · Alexander Osterwalder

MKTPositioning: The Battle for Your Mind
Read →

Own a word in the prospect's mind by being first, finding an open position, or repositioning the competition

Positioning: The Battle for Your Mind · Al Ries and Jack Trout

COMThe Empathic Listening Protocol
Read →

Get through to anyone by making them feel heard before attempting to influence them

Just Listen · Mark Goulston

STRTechnology Adoption Life Cycle Strategy
Read →

Match your marketing strategy to the specific phase of technology adoption you are in

Inside the Tornado · Geoffrey A. Moore

LEADThe Micro-Understanding Leadership Model
Read →

Master your business down to where the rubber meets the road or your decisions become unimplementable

Former Pepsi CEO: The Hidden Cost of Rising to the Top | Indra Nooyi · Indra Nooyi

ENTThe Four Wealth Equations
Read →

Master four math equations that determine whether your business creates millionaires

These 4 Math Equations Will Make You A Millionaire | Alex Hormozi · Alex Hormozi

ENTThe Ascending Transaction Model (ATM)
Read →

Build a product ecosystem that guides customers from free content to premium offerings

Entrepreneur Revolution · Daniel Priestley

ENTThe Radical Simplicity Stack
Read →

Use boring technology and minimal tools to maximize output and profit

This Is What Real Freedom Looks Like - Pieter Levels · Pieter Levels

SALThe Strategy of Preeminence
Read →

Become your client's most trusted advisor, not just a vendor

Getting Everything You Can Out of All You've Got · Jay Abraham

PRODThe Hell Yeah or No Filter
Read →

Eliminate mediocre commitments by only saying yes to things that genuinely excite you

Anything You Want · Derek Sivers

ENTThree Ps Business Idea Generator
Read →

Find your business idea from pain, profession, or passion

The Man That Makes Millionaires - Turn 100 to 10k With This Step By Step Formula · Alex Hormozi

LEADThe Chief Detail Officer Model
Read →

Give someone immense power and no budget to find asymmetric wins

Sweat the small stuff · Rory Sutherland

STRGalloway Disruption Radar
Read →

Identify industries ripe for disruption using four vulnerability signals

The Prof G Pod — Scott Galloway on Business, Technology, and Life Frameworks · Scott Galloway

MKTThe SB7 StoryBrand Framework
Read →

A seven-part story structure that clarifies brand messaging so customers listen, engage, and buy

Building a StoryBrand 2.0: Clarify Your Message So Customers Listen · Donald Miller

ENTThe Three Startup Essentials
Read →

Start with good people, make something customers want, and spend as little as possible

How to Start a Startup · Paul Graham

ENTThe Unscalable Launch Playbook
Read →

Do things that don't scale to get your startup off the ground

Do Things That Don't Scale · Paul Graham

STRDog-leg Approach
Read →

Escape direct paths by moving to new positions

Teach Yourself To Think - Edward de Bono · Unknown

LEADThe Transformation Pyramid
Read →

Move beyond survival metrics to measure what truly creates lasting success

Measuring What Makes Life Worthwhile · Chip Conley

MKTThe Law of Shitty Clickthroughs
Read →

Over time, all marketing strategies result in shitty clickthrough rates

The Law of Shitty Clickthroughs · Andrew Chen

STRThe Network Compounding Effect
Read →

Invest in others' success and the returns compound for decades

Masters of Scale: Make Everyone a Hero · Reid Hoffman

MKTClaim-Proof Framework
Read →

Make claims, back them up with proof

Simple Marketing for Smart People The One Question You Need - Billy Broas & Tiago Forte · Unknown

MKTThe Simple Marketing Framework
Read →

Focus on the critical parts, not the complexity

Simple Marketing for Smart People The One Question You Need - Billy Broas & Tiago Forte · Unknown

MKTData-Driven Marketing Framework
Read →

Use data to drive marketing success

Scorecard Marketing by Daniel Priestley · Unknown

MKTPsychological Tension Framework
Read →

Understand why people buy

Scorecard Marketing by Daniel Priestley · Unknown

INNThe Embracing Weirdness Framework
Read →

Embracing individuality

We Are All Weird: The Myth of Mass and the End of Compliance · Godin, Seth

ENTThe Importance of Acting Like You Don't Need the Money
Read →

Act like you don't need the money

Anything You Want: 40 Lessons for a New Kind of Entrepreneur · Derek Sivers

ENTThe Importance of Caring About Your Customers More Than About Yourself
Read →

Care about your customers more than about yourself

Anything You Want: 40 Lessons for a New Kind of Entrepreneur · Derek Sivers

ENTThe Importance of Not Needing the Money
Read →

Act like you don't need the money

Anything You Want: 40 Lessons for a New Kind of Entrepreneur · Derek Sivers

ENTThe Importance of Staying Focused on Helping Others
Read →

Helping others is the key to success

Anything You Want: 40 Lessons for a New Kind of Entrepreneur · Derek Sivers

MKTNo Advertising
Read →

Don't advertise, instead focus on creating value

Anything You Want: 40 Lessons for a New Kind of Entrepreneur · Derek Sivers

ENTThe Entrepreneurial Transformation Framework
Read →

Transform from an expert to an owner

Start From Zero: Build Your Own Business and Experience True Freedom · Dane Maxwell

STRWhole Product Partnership Framework
Read →

Develop partnerships to create whole products

Inside the Tornado: Marketing Strategies From Silicon Valley's Cutting Edge · Geoffrey A. Moore

STRWhole Product Evolution Framework
Read →

Evolve to succeed

Inside the Tornado: Marketing Strategies From Silicon Valley's Cutting Edge · Geoffrey A. Moore

STRParadigm Shock Reduction Framework
Read →

Reduce shock, accelerate adoption

Inside the Tornado: Marketing Strategies From Silicon Valley's Cutting Edge · Geoffrey A. Moore

MKTLine Extension Framework
Read →

Increase market penetration

Inside the Tornado: Marketing Strategies From Silicon Valley's Cutting Edge · Geoffrey A. Moore

MKTTornado Marketing Framework
Read →

Ride the tornado to market dominance

Inside the Tornado: Marketing Strategies From Silicon Valley's Cutting Edge · Geoffrey A. Moore

MKTBowling Pin Strategy
Read →

Leverage niche markets

Inside the Tornado: Marketing Strategies From Silicon Valley's Cutting Edge · Geoffrey A. Moore

STRIncreasing Scope of Purchases Framework
Read →

Expand sales to existing customers

Competitive Strategy · Michael E. Porter

STRTry a Lot of Stuff and Keep What Works
Read →

Stimulate evolutionary progress through high levels of experimentation, opportunistic action, and purposeful selection of what proves successful

Built to Last · Jim Collins & Jerry I. Porras

STREmergent vs Deliberate Strategy
Read →

When the future is uncertain, let strategy emerge through learning; when the path is clear, execute deliberately

The Innovator's Solution · Clayton M. Christensen & Michael E. Raynor

INNNew-Market vs Low-End Disruption
Read →

Two distinct paths to disruptive growth: compete against nonconsumption or attack overserved customers at the bottom

The Innovator's Solution · Clayton M. Christensen & Michael E. Raynor

ENTCustomer Validation
Read →

Prove you have a repeatable and scalable sales process by getting customers to actually buy

The Four Steps to the Epiphany · Steve Blank

STRWhere to Play / How to Win
Read →

The heart of strategy is choosing your playing field and defining how you will win on it

Playing to Win_ How Strategy Really Works · A.G. Lafley & Roger Martin

LEADThe Rockefeller Habits Checklist
Read →

Ten execution habits that dramatically increase profitability and reduce the time it takes to manage the business.

Scaling Up · Verne Harnish

MKTThe BrandScript
Read →

A one-page document that organizes your entire brand narrative into a clear, repeatable message using all seven story elements.

Building a StoryBrand · Donald Miller

STRDynamics and Wave Riding
Read →

Capture competitive advantage by riding waves of industry change

Good Strategy/Bad Strategy:The difference and why it matters · Rumelt, Richard

MKTThe Technology Adoption Life Cycle
Read →

Map the five psychographic groups that adopt disruptive technology

Crossing the Chasm, 3rd Edition · Geoffrey A. Moore