92frameworks
Quality
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The Five Dysfunctions of a Team PyramidIn-depth
Fix five layered dysfunctions to build a cohesive, results-driven team
The OPM Firewall
Physically separate other people's money to prevent financial disaster
Absentee-Partner-Micromanager Spectrum
Be a partner to your best people, not an absentee or a control freak
Soliciting Criticism Upward (Orange Box Method)
Prove you can take it before you start dishing it out
The Radical Candor FrameworkIn-depth
Care personally and challenge directly to be a kick-ass boss
AAA Apology Structure
Acknowledge, Appreciate, Amends: the three-step path to authentic apologies
The Self-Acceptance TriadIn-depth
Combine self-acceptance, confidence in others, and contribution to others as three inseparable pillars of a fulfilling life.
Trusting Teams FrameworkIn-depth
A Circle of Safety is the prerequisite for everything else
The Performance vs. Trust Matrix
High performance without trust is toxic; trust without performance is coachable
The Two Plans Framework (Process Plan + Agreement Plan)
Remove confusion with a process plan and alleviate fear with an agreement plan
Trust
Trust is essential for efficient systems
Cynicism-Avoidance Framework
Avoid the Pitfalls of Cynicism
Cynicism Framework
Understanding cynicism
The Curiosity Framework
Lead with curiosity to build connections
Public Health Communication Framework
Clear, transparent, and humble communication
Trust and Forgiveness Framework
The role of trust and forgiveness in health
New Start
Pillars of Health
Compounding Relationships Framework
Build trust over time
Partner With High-Integrity Individuals
Integrity > Intelligence
Play Long-Term Games With Long-Term People
Build trust and compound interest
The Synchrony Framework
Sync for success
The Intimacy and Trust Framework
Build trust through vulnerability
The Evidence-Based Vaccine Evaluation ProtocolIn-depth
A four-pillar standard for evaluating and communicating vaccine safety and efficacy.
The Social Ledger Awareness Model
Your brain keeps a precise reciprocity ledger; use it deliberately
Platform Trust Architecture
Build curation, reputation, and risk-sharing systems that make strangers trust each other
Platform Governance Framework
Use laws, norms, architecture, and markets to create fair ecosystems that maximize value
The Myth-Reality Alignment Check
Close the gap between the stories you tell and the results you produce
The Credit-Future Feedback Loop
Grow by making credible commitments to a future that funds itself
The Dunbar Layer Strategy
Design your organization around the 150-person trust boundary
The Scorecard in the Sky
Keep a mental tally of favors and always ensure you are giving more than taking
Carrier Pigeon Kudos
Deliver compliments through third parties for maximum credibility and impact
Sticky Eyes Technique
Maintain eye contact a beat longer than comfortable to signal deep interest
Make It Safe (Mutual Purpose and Mutual Respect)
People do not get defensive about what you say — they get defensive because they do not feel safe
The Compound Interest Engine
Play iterated long-term games to unlock exponential returns in wealth, relationships, and knowledge
Radical Transparency with Bad News
Building trust by telling employees the full truth, especially when it hurts
The Right Way to Do Layoffs
Preserving company culture and trust while executing painful workforce reductions
Building Trust Through Shared Values
Trust emerges when people believe you are driven by something beyond your own self-gain.
The Own Your Bad News ProtocolIn-depth
When something breaks, be the first and loudest voice telling the story
The Out-Teach Marketing StrategyIn-depth
Win customers by teaching everything you know instead of outspending competitors
Selective Generosity and Social CapitalIn-depth
Use strategic generosity and selective honesty to build influence networks
The Late-Night FM DJ Voice
Use a deep, slow, downward-inflecting voice to project calm authority and trigger trust without triggering defensiveness.
The "That's Right" BreakthroughIn-depth
Use summaries to trigger the two most powerful words in negotiation and create genuine buy-in.