COMMUNICATIONWeeks to result

The Feedback Containment Chart Framework

Contain the story

Problem it solves

poor communication

Best for

Individuals looking to improve their feedback skills and manage their emotions

Not ideal for

Those who are not willing to reflect on their emotions and thoughts

Overview

Why this framework exists

The Feedback Containment Chart Framework is a tool used to contain the story and separate feelings from feedback. It helps individuals understand and manage their emotions, allowing them to receive feedback more effectively.

Core principles

3 total
  1. Contain the story to separate feelings from feedback
  2. Understand and manage emotions to receive feedback effectively
  3. Separate the strands of feeling, story, and feedback

Steps

3 steps
  1. Draw the Balancing Picture
    Draw a picture that represents the balance between feelings, story, and feedback. This helps to contain the story and separate feelings from feedback.
    Pro tipUse a simple diagram to illustrate the balance between feelings, story, and feedback
    WarningFailing to contain the story can lead to emotional overwhelm and decreased ability to receive feedback
  2. Right-Size the Future Consequences
    Evaluate the potential consequences of the feedback and right-size them to ensure they are realistic and manageable.
    Pro tipConsider the potential impact of the feedback on your goals and well-being
    WarningFailing to right-size the future consequences can lead to emotional overwhelm and decreased motivation
  3. Separate the Strands
    Separate the strands of feeling, story, and feedback to understand and manage emotions effectively.
    Pro tipUse a simple framework to separate the strands, such as a table or diagram
    WarningFailing to separate the strands can lead to emotional confusion and decreased ability to receive feedback

Checklist

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Examples

1 cases
Receiving Feedback

An individual receives feedback that they are not meeting expectations. They use the Feedback Containment Chart to contain the story and separate feelings from feedback, allowing them to understand and manage their emotions effectively.

OutcomeThe individual is able to receive the feedback and use it to improve their performance, without becoming overwhelmed by their emotions.

Common mistakes

2 traps
Failing to Contain the Story
Failing to contain the story can lead to emotional overwhelm and decreased ability to receive feedback. It's essential to use a tool like the Feedback Containment Chart to separate feelings from feedback.
Failing to Right-Size the Future Consequences
Failing to right-size the future consequences can lead to emotional overwhelm and decreased motivation. It's essential to evaluate the potential consequences of the feedback and ensure they are realistic and manageable.

Origin story

How this framework came to be

The Feedback Containment Chart Framework was developed as a tool to help individuals manage their emotions and separate feelings from feedback.

Source

Traced to primary
Source · BOOK
Thanks for the Feedback: The Science and Art of Receiving Feedback Well
Douglas Stone · 2014
Open source →