Category · COM
Communication
Frameworks for writing, speaking, and giving feedback so the message actually lands.
514frameworks in communication
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The Effectiveness Framework
Focus on effectiveness
Coaching Your Coach Framework
Collaborate with your coach for effective feedback
Name One Thing Framework
Simplify feedback
Close with Commitment Framework
Ensure clarity and follow-through
Be Your Own Process Referee Framework
Manage conversations effectively
Prepare to Listen Framework
Listen with purpose
The Arc of the Conversation Framework
Navigate conversations effectively
Duty to Mitigate
Reducing the impact on others
Boundary Setting
Establishing healthy limits
Legitimate Consequences Framework
Distinguish warnings from threats
Unpack Judgment from Evaluation Framework
Break down evaluation into its constituent parts
Sorting Toward Coaching Framework
Hear coaching as coaching
Contain the Story Framework
Keep feedback in perspective
Separate the Strands Framework
Distinguish emotions, story, and feedback
Systems Thinking Framework
Understand the system
Systems Lens Framework
Understand feedback in context
The Three Steps Back Framework
Step back to see the system
Signposting Framework
Separate topics
Switchtracking Framework
Avoiding Conversational Dead Ends
Don't Switchtrack Framework
Stay focused on the issue at hand
Honest Mirrors and Supportive Mirrors Framework
Clarify feedback needs
Honest Mirrors Framework
Seeking honest feedback
Amplifier Framework
Understanding the amplifiers of feedback
The Leaky Tone Framework
Tone of voice reveals more than we think
The Leaky Face Framework
Facial expressions reveal more than we think
The Gap Map
Understand the gap between self-perception and others' stories
Difference Spotting Framework
Identify and understand differences in perspective
Data and Interpretation Framework
Understand the data behind feedback
Understanding is Job One Framework
Understand before judging
The Wrong Spotting Framework
Understanding and Overcoming Defensiveness
The Three Types of Feedback Framework
Evaluation, Coaching, Appreciation
Separate Appreciation, Coaching, and Evaluation Framework
Understand the purpose of feedback
Dismantle Distortions Framework
Keep feedback in perspective
The Three Triggers Framework
Understand triggers
The Three Feedback Triggers
Understanding triggers
The Feedback Framework
Learn from feedback
Virtual Strike Framework
Resolving labor disputes without disrupting the economy
Brinkmanship and Strikes
Use brinkmanship to gain an advantage
Influencing BATNAs
Influence BATNAs to gain an advantage
Measuring the Pie
Measure the pie correctly
Handicap System in Negotiations
Negotiate with handicaps
Here I Stand
The power of intransigence
The Precision Model
Overcome Language Pitfalls
Neural Entrainment
When we truly connect in conversation our brains physically synchronize in measurable ways
Looping for Understanding
Ask questions, repeat back what you heard in your own words, then ask if you got it right
The Matching Principle
Effective communication requires recognizing and matching the kind of conversation your partner is having
The Three Conversation Types
Every discussion is one of three types and mismatches cause miscommunication
The Contribution System
Shift from blame to understanding mutual contribution
The And Stance
Don't choose between stories; embrace both
The Three Conversations
Every difficult conversation is really three conversations happening at once